DK Cruise and Travel strongly recommends purchasing travel insurance within 14 days of initial deposit. Please review the cancellation policy of your airline, cruise, hotel, or tour company if you have any questions contact your travel agent.
Your Travel Professional will advise you as to whether or not you will receive paper documents or the documents will be electronic (PDF or Email). Most Final travel documents will arrive approximately 2 to 3 weeks prior to the departure date. If you haven't received them within that time, please contact your travel consultant. When you receive your tickets and any and all documents, it is the sole responsibility of the passengers named above to review and verify all information. Notify your Personal Vacation Planner immediately if changes or corrections are required. No refunds will be given if improper documentation results in denial of boarding or travel. Passengers are subject to all cruise line, airline, and other travel company policies. The U.S. Transportation Security Administration (TSA) is now handling all security watch-list screenings for U.S.-based airlines as well as for inbound and outbound international routes. You are responsible for supplying all necessary information to the airlines, tour companies, and other travel companies to comply with the new TSA Secure Flight rules. Dk Cruise and Travel is not responsible for errors or mistakes when booking and reserving your travel. Please verify all information. Cruise Passengers: Embarkation times vary with each cruise, but most cruise lines will let you begin embarkation, or boarding the ship, up to 3 hours before the ship actually sets sail. It's crucial that passengers be onboard no later than one hour before the scheduled sailing time.
See individual vendor agreement for their cancellation policies. DK Cruise and Travel retains the right to apply up to a $300 cancellation fee for any trips cancelled after deposit is made.
A 'plan to go' fee may be required in order to secure your loyalty as a client. DK Cruise and Travel will advise you of this non refundable fee that will be applied to the final payment of your trip.
Unless otherwise defined during the reservation process, final payment is due prior to departure or consumption according to each supplier’s (airline, hotel, cruise line, transfer company, sightseeing operators, and other travel service vendors) terms and conditions involved in your travel booking. If final and full payment is not received by the applicable due date, reservations are subject to cancellation and deposits shall be forfeited. In some cases there is NO REFUND once a booking is made and paid for. Your right to a refund if you change or cancel your travel plans is limited. All cancellation requests must be sent to DK Cruise and Travel in writing. As a result of cancellation, DK Cruise and Travel and all third party supplier’s cancellation penalties will apply, which are detailed in your travel documentation. If you have any questions, or any penalties are unclear, please contact your Travel agent. All cancellation fees will be charged to the credit card you authorized to pay for travel services, or deducted from the supplier’s refund.
Proof of Citizenship Documentation
Proof of citizenship is required for all U.S. passengers leaving the U.S. It is the sole responsibility of all travelers to have in his/her possession proper travel documents including, but not limited to: Valid Passports, Certified or Original Birth Certificates plus a matching government issued photo ID, Green cards and/or visas for your destination(s) and re-entry into the United States, and if traveling with children proper authorization. U.S. Citizens can find information at http://travel.state.gov . Non-U.S. citizens must contact the consulates of the countries being visited.
For complete details on Passport Requirements, please visit the US Department of State Website at http://travel.state.gov/index.html
Travel to certain destinations may involve greater risk than others. DK Cruise and Travel urges customers to remain informed on a daily basis as to current news events, as well as to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at http://www.state.gov, http://www.tsa.gov, http://www.dot.gov, http://www.faa.gov, http://www.cdc.gov, and http://www.cbp.gov
The Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. citizens who are traveling to, or living in, a foreign country. STEP allows you to enter information about your upcoming trip abroad so that the Department of State can better assist you in an emergency. Registration is recommended and provided by going to https://step.state.gov/step/
BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, DK CRUISE AND TRAVEL DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND SHALL NOT BE LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. CUSTOMER’S PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH EVENTS AT CUSTOMER’S OWN RISK.
Group cruises and tour prices are based on contract rates, there will not be any refund for any unused portion of a trip. Some group tours are based on minimum numbers of passengers traveling; if the number of passengers falls below the minimum required, a surcharge may be imposed or the tour may be canceled.
LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE
DK Cruise and Travel acts solely as a booking agent for disclosed principal supplier cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and/or other services (“supplier(s)”), and is not the source or provider of the travel services. Each of these supplier companies is an independent entity with its own management, and is not subject to the control of DK Cruise and Travel. Customer is advised that the suppliers whose names appear in travel documentation are those actually responsible for providing the travel services purchased, and consents to the use of those suppliers, and understands and agrees each supplier’s Terms and Conditions are contained in printed form and are set forth on their respective Web sites, which govern the transaction. All bookings are accepted by DK Cruise and Travel as agent for the travel suppliers on your itinerary. The transportation, accommodations and other services provided by the identified sea, ground, and air operator suppliers offered are subject to the terms and conditions contained in the tickets, exchange orders or vouchers issued by them and/or their suppliers, including Terms and Conditions on their respective Web sites. BECAUSE DK CRUISE AND TRAVEL ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS, AND DOES NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS, YOU AGREE DK CRUISE AND TRAVEL IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. DK CRUISE AND TRAVEL HEREBY DISCLAIMS ANY LIABILITY WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES, IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY PRINCIPAL SUPPLIER BOOKING THROUGH DK CRUISE AND TRAVEL, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT, NEGLIGENCE, WILFUL ACTS, OMISSIONS OR OTHERWISE OF SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE TO DELIVER OR THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, FUEL INCREASES, AND OTHER MATTERS OUTSIDE OF ANTHONY TRAVEL’S CONTROL, AND YOU HEREBY EXONERATE ANTHONY TRAVEL FROM ANY LIABILITY WITH RESPECT TO THE SAME. Weather conditions, including but not limited to the presence or absence of snow, sunshine, and rainfall are not guaranteed to occur or not occur, and are clearly outside of DK Cruise and Travel’s control. Volcanic eruptions, ash clouds, and wind may be characterized as an adverse weather condition or a natural disaster by suppliers and your travel insurance company, which is beyond the control of DK Cruise and Travel. DK Cruise and Travel reserves the right to cancel any itinerary or any part of it, to make such alterations in the itinerary as it deems necessary, and to refuse to accept or to retain as a member of any tour any person at any time. DK Cruise and Travel shall not assume any responsibility for any air and/or ground schedule changes.
THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL TRIPS.
RESERVATION OF RIGHTS: CHANGES TO THESE TERMS
We reserve the right, in our sole discretion, to change these Terms at any time. Updated versions of the Terms will be posted here on this website and are effective immediately on posting. Please check frequently, especially before you use this website, to see if these Terms changed. Use of the website after any changes to the Terms constitutes your consent to the changes.